P: +44 (0) 1865339662 , M: +44 (0) 7533236329. E: info@trusthealthcare.co.uk

About Us

Knowing more About Us
aboutus

We are a newly established care company with founders having over 12 years combined experience; in NHS patient care, Nursing Homes care, live in care, supported living, elderly care and terminally/end of life care. We pride ourselves on a very personal service to meet the care and support needs of clients, employing a mature staff group who receive regular training and have an excellent reputation for reliability. We are hands on providing consistency in careering for clients, flexible and professional. We are last minute cover where any one else fails.

We are an independent company aiming to provide consistent high quality services to the people and services we support.

Reliability

Our team of operatives are reliable and dependable to cover your needs when you need suitable alternatives of staff when holidays or illness and other emergencies occur.

Flexibility

We are a service that can accommodate your needs whenever possible. Understanding

We will aim to develop that special relationship with you as a client. Our carers will receive an in depth introduction to your requirements strengthened directly by you.

Privacy and Dignity

Our operatives will operate with dignity when offering services on service users receiving personal care. We understand you appreciate a carer who is discrete, understanding and proficient. Privacy and Dignity are paramount in our team.

Training

Our operatives are well trained to standards as required by law and you have a right to expect professionalism and dedication. Our operatives follow a comprehensive induction programme and yearly mandatory updates. Most of the team also have additional skills such as NVQ level 2 and 3, QCF level 3 and Dementia level 2 (this is in addition to the mandatory dementia training). They have certificates for professional qualifications as evidence

Checks

Our operatives are subject to a rigorous recruitment process prior to placement and must have:

  • Full employment history checked and verified by us
  • A minimum of six months relevant experience
  • Trust Healthcare Services Limited
  • Trust in us
  • Two written references including one from most recent employer
  • Enhanced DBS/CRB disclosure
  • Verified eligibility to work in the UK